Hydro Ottawa

Hydro Ottawa Limited, a wholly owned subsidiary of Hydro Ottawa Holding Inc., is the third largest municipal electricity distribution company in the province. Hydro Ottawa is responsible for the safe, reliable delivery of electricity to more than 300,000 residential and business customers in the City of Ottawa and the village of Casselman.

As a community company, Hydro Ottawa is committed to delivering value to its customers by providing reliable service at competitive rates. Hydro Ottawa also plays an important role in promoting energy conservation in our community.

Power Outage Map

A power outage map displaying information about current outages is now available online.

Information is updated every 15 minutes.

Power Out?
To report a power outage and for updates on outages, please call 613-738-0188.
Conservation Owl

Learn energy-saving tips by following Conservation Owl on Twitter or becoming a fan on Facebook.

Time of Use Rates
With Time-of-Use rates, the price of electricity varies depending on when it is used.
It's Your Move
Use our Online Move-In/Out Tool, or contact Hydro Ottawa at least 10 days in advance of your move to make sure a final meter reading is taken.
Serving you better

MyHydroLink now includes more ways to serve you better. Sign up for e-mail notifications to alert you when you’ve exceeded electricity consumption, cost and on-peak thresholds. Payment past due alerts are also available.


ResidentialCustomers








BusinessCustomers

Conservation

Time-of-Use Rates
MyHydroLink
Power Outages & Planned Work
Are you Moving?
How to pay your bill
Rates & Conditions
Renovators/Contractors
Time-of-Use Rates
MyHydroLink
How to pay your bill
Rates & Conditions
Designated Consumer
Developers/Contractors
Independent Electricity Retailers Login
Conservation programs FOR HOME
Conservation programs FOR BUSINESS
Renewable Generation
Companies for Conservation
Peaksaver
Conservation Team
MORE >> MORE >> MORE >>