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Requests for a new electrical connection or an upgrade to an existing service can simply be submitted online using our Service Request Form.

A load summary will be needed to assess service size.

In order to make the design and construction process as quick and problem free as possible, Hydro Ottawa provides its standard construction drawings free of charge to developers, contractors and consultants. Click here to view the available design specifications and drawings Commercial Design Specifications.

Key information is available by clicking on Hydro Ottawa's Conditions of Service. You can also find answers in our list of frequently asked questions (FAQ).

On occasion, customers may request that Hydro Ottawa install, repair, or perform maintenance on customer-owned electrical equipment.

The Work for Others Service and Maintenance Agreement outlines the responsibilities of each party.

The customer will be required to sign an abbreviated version of this agreement with the requested scope of work.