Notice – COVID-19 Energy Assistance Programs (CEAP & CEAP-SB) are now closed

Hydro Ottawa is no longer accepting applications for the COVID-19 Energy Assistance Programs for residential (CEAP) and small business (CEAP-SB) customers.

Hydro Ottawa’s share of funding provided by the Ontario Energy Board (OEB) has been depleted, and as a result, both programs are now closed.

As prescribed by the OEB, credits were allocated on a first-come, first-served basis. For more information on funding allocation, please consult the OEB’s CEAP page.

Hydro Ottawa continues to offer a number of financial assistance programs and payment options to qualifying customers experiencing difficulty with paying their electricity bills. Learn more at hydroottawa.com/financialassistance.