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We look forward to hearing from you.

If you have an inquiry, wish to leave comments, or even have ideas to make our service even better, we invite you to write us a note. Your input is important to us. Depending on the nature of your request, please allow us up to 10 business days to respond to your feedback.


Additional Contact Details
Hydro Ottawa Limited
3025 Albion Rd. N., Box 8700
Ottawa, ON K1G 3S4
Customer Care
custservice@hydroottawa.com
P: (613) 738-6400
F: (613) 738-6403
Available weekdays between 8am - 8pm
(excluding statutory holidays)
Conservation Business Programs
P: (613) 738-5474
E: businessinfo@hydroottawa.com
Fridge & Freezer Pick-up
P: 1-877-797-9473
Heating & Cooling Incentive
P: 1-877-797-9473
peaksaver PLUS
P: 1-866-813-2226