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Reports

Corporate Social Responsibility Report

Corporate Social Responsibility Report

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2012 Annual Report

2012 Annual Report

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2011 Annual Report

2011 Annual Report

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Rates

Residential Rates

Residential Rates

Our current rates as well as explanations of the "unbundled" charges found on your bill are detailed in this publication.

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Business Rates

Business Rates

Our current rates for users with a consumption greater than 50kW are specified in this brochure. Business charges and credits are detailed. Explanations of the "unbundled" charges that now appear on your bill are also included.

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Small Business

Small Business

RatesOur current rates as well as explanations of the "unbundled" charges found on your bill are detailed in this publication.

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Safety

Be Prepared

Be Prepared

Being prepared will help you and your family to stay safe in case of an emergency, such as an extended power outage.

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Swimming Pools in the Vicinity of Hydro Wires

Swimming Pools in the Vicinity of Hydro Wires

Your safety is our primary concern. That's why we want you to be aware of all the regulations required under the Ontario Electrical Safety Code. In this pamphlet you will find overhead and underground wiring specifications, information regarding pool permits and underground locates as well as energy management tips that will help the environment and at the same time save you money.

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Tree Planting Advice

Tree Planting Advice

Before you decide on the location of your new trees, you should consider the location of overhead and underground utility lines because they have a direct impact on both the type of tree and the planting site you select. Our booklet will assist you in planting the right tree in the right place.

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Ontario One Call - Call Before You Dig!

Ontario One Call - Call Before You Dig!

Striking a buried hydro cable could cut off power to you and your whole neighbourhood. More importantly, hitting a cable could be fatal. So please, if you are planning on putting in fence posts, planting a tree or excavating for a new pool, deck or addition call Ontario One Call before you dig. Call 1-800-400-2255 for this free service.

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Heating and Cooling

Heating and Cooling with a Heat Pump

Heating and Cooling with a Heat Pump

Heat pumps are efficient heating and cooling systems that can reduce your energy costs. This booklet describes common types of heat pumps and discusses factors to consider when choosing, installing, operating and maintaining your heat pump.

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Energy Efficiency

Energy Conservation Tips - 65 Ways to Reduce Home Energy Use

Energy Conservation Tips - 65 Ways to Reduce Home Energy Use

Conserving energy at home is an easy way to save money and help reduce your environmental footprint. It's not about changing your lifestyle – it's about doing simple things that can make a big difference. Here are 65 TIPS to help you to reduce usage and lower energy bills.

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Managing your Electricity Costs

Managing your Electricity Costs

By understanding how and when your facility uses electricity, you will be able to discover opportunities to cuts costs and boost profits.
Produced by the IESO.

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ENERGY STAR® - Qualified Consumer Electronics (Factsheet)

ENERGY STAR® - Qualified Consumer Electronics (Factsheet)

Consumer Electronic products that qualify for the ENERGY STAR® symbol save consumers money because they use less energy than conventional products.

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Home Renovations

Moisture Problems

Moisture Problems

Moisture problems can affect your health and your home's structural integrity and resale value. This fact sheet shows you how to resolve these problems.

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Air Leakage Control

Air Leakage Control

Air leaks account for 25 to 40 percent of heat loss in houses. This fact sheet shows you how to solve air-leakage problems and save energy and money.

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Improving Window Energy Efficiency

Improving Window Energy Efficiency

Windows can account for up to 25 percent of total house heat loss. This fact sheet describes affordable and effective options to improve the energy efficiency of the windows in your house.

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