Power in the palm of your hand
No laptop?
No problem.
The Hydro Ottawa app brings the full MyAccount customer experience right to you
With a few taps or swipes you can easily manage your account or services:
sign up for important service alerts and notifications;
monitor your electricity usage;
report an outage;
view your account balance and make a payment;
open, close or update an account;
submit a service request.
Once the app is downloaded
You can login using your email address or via social login such as Facebook, Gmail and Apple ID.
Already have the app?
Make sure you’ve updated to the latest version to get the full mobile MyAccount experience.
Haven’t signed up for MyAccount?
Registration is easy and only takes a few minutes.