MyAccount simplified
Manage your Hydro Ottawa account with ease. Anytime, anywhere.
The services you need to make your life easy.
Online billing
Spare your file folders. Sign up for paperless billing and view your full bill as a PDF — no login required.
Simplify bill management
Set it and forget it with automatic payments, choose equal monthly payments for predictable bills, or combine both for convenience.
Alerts and notifications
Stay informed about planned power outages, payment due dates and more.
Outage reporting
Report a power outage at your business or anywhere in the city and help with restoration efforts.
Self-serve options
Start, stop, or move a new or existing account, make service requests, update your rate plan and more.
Usage and bills
Monitor your energy usage and view your business’s payment and billing history. It’s easy to keep track.
Report an outage anytime, anywhere
You can now report a power outage online, even if you’re not a Hydro Ottawa customer. Simply log in to MyAccount to report it. All you need is an email address to sign up.
Monitor your usage - It’s easy to keep track of your electricity usage. Just log in to MyAccount, select a timeframe and start exploring.
Electricity rates: the choice is yours - Choose which rate plan best suits your business’s energy needs.
Log in your way - Quickly access MyAccount through your email, social media login or Apple ID.
See everything at a glance - From viewing your rate plan to managing your payments, our dashboard makes it easy to find the services you need. Fast.
