Manage Your Account Online
The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Regulated Price Plan (RPP)
On December 22, 2020, the provincial government announced that a temporary fixed rate of 8.5¢/kWh for all time-of-use and tiered customers will be in effect from January 1 to January 28, 2021. For more information, visit oeb.ca.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
Ottawa is ready for electric vehicles
The future of transportation is here. Find out how you can reap the benefits of EVs and Save up to $5,000.
Media & News
Stay Connected
Go #paperless! Hydro Ottawa’s e-billing is convenient, secure and free! You can pay your bill online or sign up for pre-authorized payments for a completely hand-free experience https://t.co/NDTVnW35RB Go to tweet →
Need help managing your energy costs? We offer several programs to help customers experiencing difficulty with paying their electricity bills. Learn more: https://t.co/hg90VEdMTr #FinancialAssistance Go to tweet →
RESTORED: Power outage in the Rideau-Vanier area has been restored to almost all customers @MathieuFleury @rawlsonking #OttawaOutage
Scammers continue to target customers during the COVID-19 pandemic. If you receive a suspicious email or a call requesting personal information, immediately report it to us at 613 738-6400. More on scam protection: https://t.co/UBN4UZYbWQ #StopScams Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
