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The choice is yours
Residential and small business customers now have the opportunity to choose between two electricity rate plans: TOU and tiered pricing.
COVID-19 Updates
With growing concern around the COVID-19 virus, Hydro Ottawa is taking active measures to support our customers.
Important Notice – Time of Use rates
Effective June 1, 2020 the provincial government introduced the COVID-19 Recovery Rate. Households, farms and small business customers that pay time-of-use (TOU) electricity rates will be billed at the fixed rate of 12.8 cents per kWh 24 hours a day, seven days a week until October 31, 2020.
COVID-19 Energy Assistance Program (CEAP)
Behind on your bill due to COVID-19? See if your household, small business or registered charity qualifies for a credit. Funds are limited.
Fraud Awareness
We encourage you to be cautious regarding suspicious activity related to demands for account payment or refunds owed to you.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
GET A $400 POOL PUMP REBATE
Save electricity when you replace a constant-speed pump with a variable-speed pool pump.
Media & News
Stay Connected
Behind on your #electricity bills due to COVID-19? The @OntEnergyBoard has reviewed the eligibility criteria for both for the COVID-19 Energy Assistance Program for Small Business and Residents. See if you qualify. https://t.co/5izYepleCm Go to tweet →
Imagine a future where Ottawa is 100% powered by clean, #renewableenergy & nearly all vehicles are electric. This utopia is not science fiction, but rather an ambitious action plan that @ottawacity aims to achieve by 2050. 🌳 Read more #ontheblog at: https://t.co/cNeh48gHbK Go to tweet →
What do phantoms, vampires & electricity have in common? Check out our blog post for this and 5 other freaky facts about #electricity that are sure to get you in the #Halloween spirit: https://t.co/8WYhOIhzbc Go to tweet →
#DYK? You can now choose the electricity rate plan that works best for you: TOU or tiered rates. Learn more about your options, the upcoming Nov 1 rates and how to make the switch when you're ready. https://t.co/svh3vwiPyp Go to tweet →
Our Reports
Annual Report 2019
Scorecard 2019
