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Know Safety, No Accidents
Electricity-related accidents and injuries can happen in unexpected ways. Stay safe!
The choice is yours
Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs
Hydro Ottawa recently completed a review of its Conditions of Service. The revised document (Version 8, Proposed), along with a list of the proposed changes, is now available for review and comment until Friday, October 22, 2021.The proposed timeline for implementation is December 2021.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
Ottawa is ready for electric vehicles
The future of transportation is here. Find out how you can reap the benefits of EVs and Save up to $5,000.
Media & News
Stay Connected
POWER RESTORED: Power has been restored to those impacted by the outage in Bay ward this evening. Thanks to our customers for their patience and understanding. #OttawaOutage @tm_kavanagh
OUTAGE UPDATE: While power has been restored to customers in West Carleton, and Rideau-Goulbourn wards (cause: tree on wires), crews continue to investigate an outage in Bay ward impacting 113 customers. For updates or to report an outage:
Report power outages and downed power lines using Hydro Ottawa’s 24/7 outage line at 613-738-0188. #OttawaOutage Go to tweet →
OUTAGE UPDATE: Crews on route to power outage affecting 708 in West Carleton, and Rideau-Goulbourn ward. https://t.co/G2Dc55fFea #OttawaOutage
Our Annual Reports
Annual Report 2020
Scorecard 2019
