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Financial Assistance

Need support to manage your electricity bill? We may be able to help.

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New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.
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Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.
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Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.
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The choice is yours

Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs

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NEW SMART DEVICES EASIER TO USE AT HOME

Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.

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Funding for Electric Vehicle Chargers

Program funding is fully subscribed

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Media & News

Solar panels

Is energy storage the answer to net zero?

June 29, 2022
Storage, by definition, is the act of preserving something for future use. Charge now, use later.…
Read More about Is energy storage the answer to net zero?
An enthusiastic volunteer jumps into the air at the tree planting event

Shining a light on Tree Canada

June 29, 2022
“Someone is sitting in the shade today because someone planted a tree a long time ago.”  ~Warren…
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Hydro workers overseeing the arrival of new hydro poles

Derecho: Our biggest storm yet

June 29, 2022
With winds up to 190 km/h, the powerful derecho storm that devastated Ottawa on Saturday, May 21,…
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Cover photo of Hydro Ottawa's 2021 Annual Report

Hydro Ottawa releases 2021 Annual Report

June 22, 2022
OTTAWA – Today, Hydro Ottawa Holding Inc. released its 2021 Annual Report, showcasing the company’s…
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Stay Connected

Hydro Ottawa @hydroottawa

OUTAGE UPDATE: Crews on route to power outage affecting 2557 in Gloucester-Southgate ward. https://t.co/G2Dc54Y4mC #OttawaOutage

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6:10 AM - Jul 06, 2022

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Hydro Ottawa @hydroottawa

OUTAGE UPDATE: Crews dispatched to power outage affecting 2557 in Gloucester-Southgate ward. https://t.co/G2Dc54Y4mC #OttawaOutage

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6:00 AM - Jul 06, 2022

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Hydro Ottawa @hydroottawa

OUTAGE UPDATE: Power is expected to be restored for outage in Gloucester-Southgate ward by 12:00 PM. https://t.co/G2Dc54Y4mC #OttawaOutage

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5:50 AM - Jul 06, 2022

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Hydro Ottawa @hydroottawa

OUTAGE: We are responding to an outage in Gloucester-Southgate ward affecting 2557 customers. For updates, visit https://t.co/G2Dc54Y4mC. @dianedeans

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5:50 AM - Jul 06, 2022

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Our Annual Reports

Annual Report 2021 EN

Annual Report 2021

Hydro Ottawa has released its 2021 Annual Report to its shareholder, the City of Ottawa, showcasing the company’s leadership in ensuring a smart energy future for our nation's capital.
Download Report about Annual Report 2021
Hydro Ottawa 2021-2025 Strategic Direction Cover - EN

Strategic Direction 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025
National Capital Region’s Top Employers 2022
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2022 Canada's Greenest Employers
2019 Canadian HR Awards Winner