Manage Your Account Online
COVID-19: Supporting our customers
Learn how Hydro Ottawa and the Ontario Government take measures to support customers and ensure safe and reliable electricity services.
Electricity Rate Relief
The Ont. government has set electricity rates at 8.2¢/kWh, 24/7, from Jan. 18 to Feb. 7, 2022
for time-of-use and tiered rates customers. Learn more.
NEW SMART DEVICES EASIER TO USE AT HOME
Ask Amazon Alexa or Google Home your electricity questions with Hydro Ottawa’s Smart Speaker Skill.
Funding for Electric Vehicle Chargers
Program funding is fully subscribed
The choice is yours
Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs
Media & News
Stay Connected
RESTORED: Power has been restored in Knoxdale-Merivale ward. Thanks for your patience. #ottcity @KeithEgli
The safety of our crews and our customers is our top priority. For information on safety during power outages visit
Crews continue to work as safely and quickly as possible to restore power. For the latest information, visit https://t.co/4gBTTzeQOP #ottcity
Our crews operate day and night in all weather conditions. If you see them at work, please give them space to do so safely. Even minor distractions can pose a safety risk and could delay the restoration process. #ottcity
Our Annual Reports
Annual Report 2020
Scorecard 2020
