Outage Centre

Stay in the know about power outages.

Get the latest information to help you plan accordingly. Explore our outage tools and resources.

POWER OUT? REPORT AN OUTAGE ONLINE OR CALL 613-738-0188.

Manage your outage alert preferences.

Log in to your MyAccount to choose how and when to receive outage alerts. Don’t have a MyAccount? Sign up today to get SMS/text or email notifications about planned and unplanned outages in your area.

The info you need, when you need it most.

Report an outage

Outage safety

Outage causes

Detection & restoration

Damage claims

Planned power outages

Download the Hydro Ottawa app

The Hydro Ottawa app can be downloaded for free through the Apple App Store and the Google Play Store.

Apple App Store
Google Play Store

Need to report an outage?

Whether you are a Hydro Ottawa customer or not, you can report an outage online, via the Hydro Ottawa app or call our 24/7 outage line at 613-738-0188.