Crews are working diligently to ensure public safety and restore power as soon as possible. Restoration is expected to extend across multiple days. Power will be restored initially to large scale outages, followed by smaller ones, keeping safety as the number one priority.
If you see a downed power line, stay at least 10 meters (the length of a school bus) away from the wires and from any objects that are in contact with the lines.
Crews continue to repair equipment and restore power to customers across the city. If you are experiencing an outage, please call 613-738-0188.
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Looking for online access to your account balance, payment history and electricity consumption? You can access a wealth of information about your Hydro Ottawa account.
