Request for additional electricity meter data

Electricity meter data is available to all customers who are registered to MyAccount, Hydro Ottawa’s online customer portal. Through MyAccount, you can access up to two years of your electricity meter data (hourly interval) free of charge, 24hrs a day, seven days a week.

If you want more data than what is available through MyAccount, please complete the below form. You are also required to complete this form if you want to provide consent to Hydro Ottawa to share your electricity meter data directly with a third-party individual or organization.

Hydro Ottawa's Consent for Information Release form must also be completed and attached with this online form for Hydro Ottawa to share your electricity meter data with a third-party who is not listed as an Account Owner. No other format will be accepted other than Hydro Ottawa's Consent for Information Release form.

Please note, a Special Billing Service *Charge of $130/hr* (billed in 15 minute increments with a minimum charge of one hour) is applied when customers request historical usage data.

*This charge is subject to change. Visit hydroottawa.com/other-charges for more information.

Account Owner ("Company")

This must be an authorized individual from the organisation listed as the owner of the Hydro Ottawa account. This individual should match the signee of Hydro Ottawa’s Consent for Information Release form.

First Name

Last Name

Title

Organization

Address

City/Town

State/Province

Postal Code

Phone Number

Email Address

The information will be sent to the "Data Requestor". A copy of the requested information will also be sent to Account Owner’s email address.

Check the box if the requestor is the same individual/organisation as the account owner.

Data Requestor

This is the information related to the third-party who will receive your electricity meter data. This individual should match the individual listed on Hydro Ottawa’s Consent for Information Release form.

First Name

Last Name

Title

Organization

Address

City/Town

State/Province

ZIP/Postal Code

Phone Number

Email Address

Information Requested

Account ID	Premise ID	Operations
Account ID This field is required.	Premise ID

If you need data for more than 10 accounts, please attach a file listing all account numbers below.

Your 20-digit account number can be found on your Hydro Ottawa bill (top left corner)

Attach Files

Unlimited number of files can be uploaded to this field.
10 MB limit.
Allowed types: gif, jpg, jpeg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.

Request for additional electricity meter data

Request for additional electricity meter data

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