As part of Hydro Ottawa’s 2021 to 2025 (EB-2019-0261) Custom Incentive Rate (CIR) setting process, Hydro Ottawa committed to report annually on the following:
- Key Performance Metrics (KPIs) which are not included in the OEB’s Electricity Distributor Scorecard or the Ontario Energy Board’s Yearbook. These additional metrics enhance the scorecard measures under the Operational Effectiveness performance outcome, namely safety, system reliability, asset management and cost control.
- The progress of its capital spending program in the following categories;
- System access,
- System service and system renewal; and
- General plant.
- The Performance Outcomes Accountability Mechanism (POAM), which reports on targets established to measure achievement of the objectives in Hydro Ottawa’s 2021-2025 Distribution Spending Plan