Hydro Ottawa

Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.

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Electricity Rates

Online billing made easier

Access your PDF bill with just one click, no login needed.

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available to assist you in managing your energy bills and provide support when you need it.

Fall into clean energy savings

Explore the various programs and incentives available to help you save on the innovative technologies powering a greener future.

Stay safe. Be ready.

Learn how you can prepare before, during and after a storm.

Don’t lose your jorts: Protecting yourself…

October 21, 2025

Autumn is the perfect time to pack away your jean shorts (jorts) and take stock of how secure your…

Generate. Store. Save: Everything you need…

October 21, 2025

Powering your home just got smarter. Distributed Energy Resources (DERs) allow you to generate…

Trick or treat?: Enchanting electrical…

October 21, 2025

Halloween is just around the corner, and soon porches everywhere will come alive with carved…

Twenty-five years of partnering with Capital…

September 24, 2025

This year, Hydro Ottawa marked a significant milestone, celebrating 25 years of hosting Special…