FAQs
Looking for answers to frequently asked questions?
Rates and billing
Track your usage
Yes, you can revoke access to third parties at any time. Please visit Hydro Ottawa’s Green Button access page and log in using your MyAccount credentials or sign in using the information from your last bill.
Track your usage
Rebates and financial assistance
Rebates and financial assistance
Visit “Financial assistance” for options including Low-Income Energy Assistance Program (LEAP), Ontario Electricity Support Program (OESP) and Energy Affordability Program EAP). Visit “Financial assistance” for options including Low-Income Energy Assistance Program (LEAP), Ontario Electricity Support Program (OESP) and Energy Affordability Program EAP).