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DER connection process & application forms
Questions on the DER connection process?
Contact us at [email protected] or call our experts directly at (613) 738-5499 ext 7312.
The review process
Every DER request is first reviewed for generation output capacity within our system and then we assess the impacts of the request on our grid. Factors that we take into consideration are location, generator type, intended use and the proposed power output. For general process overviews and regulatory requirements, refer to the OEB - Distributed Energy Resource Connection Procedures. For a breakdown of our DER hosting capacity calculation methodology and other requirements, please consult ECG0006: Distributed Energy Resource Technical Requirements . If you would like to explore limiting export capacity using a Power Control System please contact us.
For any questions regarding the DER connection process, contact us at [email protected] or 613-738-5499 ext 7312.
Connecting a distributed energy resource to the grid
Follow our connection process to get started:
Step 1:
- Apply for a service layout: complete the Service Request form and select net metering if this DER will inject to the grid. Within 15 days (minimum, up to 60 days for more complex projects), if there is capacity in the grid to host your DER, a Service Layout will be generated and sent to you. The Service Layout will indicate actions that both you and Hydro Ottawa are responsible for, and include a quotation for the portion of work that Hydro Ottawa will complete. This information will be provided to you or your contractor, depending on the contact included when submitting the service request. Note: There is no capacity to host DERs on the feeders listed here.
Step 2:
- Payment is required before Hydro Ottawa can commence work. Please note that service layouts are valid for 90 days.
Step 3:
- Hydro Ottawa will coordinate with the customer to schedule work based on the service layout outlines. Please note that all preparatory work must be finished and the Electricity Safety Authority Connection Authorization must be received to allow for Hydro Ottawa to complete work and energize your system.
Step 1: Complete a Preliminary Consultation Information Request (PCIR)
You will receive an email containing a Unique Case Number for your proposal. For all future communication, you must put this Unique Case Number in the subject line of the email.
Within 15 days, Hydro Ottawa will reply with a Preliminary Consultation Report (PCR), identifying if there is capacity on the grid for your proposal, as well as any technical, financial, or timeline considerations of your proposal. The preliminary consultation process does not consider the full range of technical evaluations that would be performed through a Connection Impact Assessment (detailed in Step 2 below). Capacity is only reserved upon completion of a successful Connection Impact Assessment, in accordance with Distribution System Code and DER Connection Procedures requirements.
Note: Hydro Ottawa does not offer flexible hosting capacity arrangements at this time.
Step 2: Apply for a Connection Impact Assessment (CIA):
- Complete the Connection Impact Assessment application form. Instructions to complete the form are available here - CIA Modification Guide and CIA Instructions. Please include the technical drawings plus submit payment. The application and drawings need to be stamped and signed by a Professional Engineer, currently licensed in the province of Ontario.
Once Hydro Ottawa deems your application complete, we will begin the CIA report. Within 60 days (minimum, longer for more complex projects) you will receive the completed report, outlining feasibility and pre-conditions of connection, along with a high-level cost estimate and a preview of the Offer-to-Connect terms. The CIA expires in six months.
If eligible – Simplified CIA
Hydro Ottawa offers a Simplified CIA for projects that meet the criteria outlined below. The applicant will be informed in the PCR if the project qualifies for a Simplified CIA. The Simplified CIA is completed within 30 days. Note that a Simplified CIA cannot be guaranteed if a prerequisite changes prior to the proponent receiving the Connection Impact Assessment results.
Simplified CIA Eligibility Criteria:
Size Limits:
- Single-phase DER: Greater than 12kW and up to 30kW
- Three-phase DER:
- Greater than 12kW and up to 50kW when connected to a distribution line operating below 15kV
- Greater than 12kW and up to 100kW when connected to a distribution line operating at 15kV or higher
- The proposed DER must be inverter-based and not include any energy storage components (e.g. batteries)
- The proposed DER must not be connected to a restricted feeder
- The proposed DER must not require any upgrades and/or expansion of the existing Hydro Ottawa distribution system
- The proposed DER must be connected to one of the following:
- A Hydro One Networks Inc. (HONI) station with sufficient Threshold Allocation
- A Hydro Ottawa (HOL) station with adequate short circuit and thermal capacity
Step 3: Apply to connect the DER:
- Once you have reviewed the CIA and understand any pre-conditions outlined, you must formally notify Hydro Ottawa of your intent to proceed with your DER connection proposal. Please reply to the email thread in which you received the CIA, ensuring you include your Unique Case Number in the subject line. This notification must be sent within six months of the CIA issuance, as the CIA will expire after this period.
Upon receiving your confirmation, Hydro Ottawa will assign a dedicated Project Manager to your proposal. This Project Manager will guide you through the subsequent steps required to obtain your Offer to Connect.
Important Note: Please be aware that the completion of a CIA does not grant permission to begin construction of your DER. Construction approval will be provided separately by your assigned Project Manager after a site visit has been conducted.
Step 4: Sign the Offer to Connect and return it with payment
- To formally move forward with your DER project, you must sign the Offer to Connect (OTC) and return it to Hydro Ottawa along with the specified payment before the expiry date indicated on the OTC.
- Upon receipt of the signed OTC and payment, this will start the process to bring your DER project through construction to in-service. As a key next step, Hydro Ottawa will arrange a pre-construction meeting. This meeting will ensure a clear understanding of the project scope, timeline, associated costs, the roles and responsibilities of all parties involved, and the applicable Hydro Ottawa standards.
Step 5: Prepare your DER for commissioning
- To prepare your DER connection, you will need to complete the commissioning process:
- Commissioning Plan: Use our Standard DER Commissioning Guide to create your project-specific commissioning plan. The applicant is responsible for ensuring that their protection adheres to the codes, standards, and legislation in place at the time of the application.
- Simplified Commissioning Plan (If Applicable): For smaller, inverter-based projects (≤ 50 kW aggregate nameplate rating, no energy storage, no Metering Control Box [MCB]), a Simplified DER Commissioning Guide is available.
- Hydro Ottawa Witnessing: Hydro Ottawa is required to witness the commissioning of your DER system. Please coordinate the scheduling of this with your Project Manager.
- Obtain ESA Connection Authorization: You must secure a Connection Authorization from the Electrical Safety Authority (ESA).
- Start Generating Power: Once your DER successfully passes commissioning and all necessary legal agreements with Hydro Ottawa are signed, you will receive authorization to officially begin electricity production.
- Commissioning Plan: Use our Standard DER Commissioning Guide to create your project-specific commissioning plan. The applicant is responsible for ensuring that their protection adheres to the codes, standards, and legislation in place at the time of the application.
Connection charges and payment process
Generators are responsible for certain administrative and service charges, which cover the costs of setting up and maintaining an account and connecting renewable generation projects to Hydro Ottawa's electricity distribution system.
Interim generator charges
| Type of DER | Account set-up charge | Monthly service charge | Administration charge* |
| Micro-generation (12kW AC or less) | $29 | $16 (per generator service point) | N/A |
| Generation more than 12 kW AC | $29 | $84 (per generator service point) | $162 |
| Hydro Electric Contract Initiative (HCI), Ontario Renewable Energy Standard Offer Program (RESOP) and Other Energy Resource | $29 | $347 (per generator service point) | $162 |
* This one-time flat charge applies to all new energy resource facilities when contracts are assigned that require legal services and service entrance assessments by Hydro Ottawa.
You’ll receive an administration charge if we have to assess your service entrance and seek legal services.
Note: Effective November 1, 2021, the Net-Metering monthly service charge no longer applies until further notice. Future adjustments may be required subject to provincial regulations and legislations, program intake, as well as administrative and operational needs.
Interim generator connection process charges
Assessments to connect these Distributed Energy Resources (DERs) are complementary up to three assessments per premise per calendar year. Instructions for payment to connect the DERs are provided in the service layout.
DER Preliminary Consultation Information Requests (PCIR) - complementary up to three assessments per premise per calendar year.
DER Applications for projects greater than 120kW - Hydro Ottawa’s Connection Impact Assessment (CIA) costs are as follows (based on the total DER capacity within the premise):
- Simplified CIA (single-phase inverter-based DER > 120kW and ≤ 30kW; three-phase inverter-based DER > 120kW and ≤ 50kW on < 10kV or > 120kW and ≤ 100kW on ≥ 15kV): $850 + HST = $960.50
- Small generators (≤500 kW connected at <15kV , OR ≤1,000kW if connected at ≥ 15kV): $ 1,000 + HST = $1,130
- Medium-sized generators (10 MW or less): $ 4,750 + HST = $ 5,367.50
- Large generators (Greater than 10 MW): $ 5,700 + HST = $ 6,441
Payment instructions
NOTE: Depending on your payment method, please follow the instructions below. There are different requirements for each payment method (Credit Card, EDI and Cheque). Currently, we are unable to accept payments by Interac (e-transfer).
Online payment via credit card
- Go to: https://ipn.paymentus.com/rotp/hotw.
- Under Payment Type, choose Service Invoice.
- Enter your reference number: (unique case number + CA.)
- To meet the 12-digit length requirement, add zeros before your unique case number: 0000123456CA.
EDI (via online banking)
- Add Hydro Ottawa as a payee.
- Change your Hydro Ottawa customer account number to your unique case number + CA.
- To meet the 20-digit length requirement, add zeros before your unique case number: 000000000000123456CA
Cheque
- Make your cheque payable to Hydro Ottawa
- On the cheque’s memo line, note your unique case number and site address.
Mail your payment to:
Hydro Ottawa
PO Box 8700
Ottawa, Ontario
K1G 3S4
ATTN: Asset Planning - CIA PaymentSend us a copy of the paperwork with your cheque. If you don’t have a hard copy, email a file to our team at [email protected]. Do this in advance to ensure we can process it in time.
Payment Notification: After payment has been made, regardless of method, you must send Proof of Payment to [email protected] and [email protected]. Please include your DER Unique Case Number and site address and any payment confirmation details (i.e. Paymentus confirmation). Hydro Ottawa only initiates the Connection Impact Assessment once payment confirmation is received.
Interim non-exporting standby charge
A standby charge (fixed and variable) applies monthly for customers with non-exporting generators greater than or equal to 500 kW. The variable standby charge is based on contracted standby demand (kW) and the difference of peak demand when the generator is on and peak demand when the generator is off multiplied by the applicable standby variable charge listed below. Where there is no contracted standby demand, the variable standby charge is based on the difference of peak demand when the non-exporting generator is on and peak demand when the non-exporting generator is off multiplied by the applicable standby variable charge.
| Charge Type | Customer Category | Rate |
| Interim monthly service charge | All | $189.89 |
| Interim variable charge | General service customer (50-1,499 kW) | $2.4940/kW * |
| Interim variable charge | General service customer (1,500-4,999 kW) | $2.2877/kW * |
| Interim variable charge | General service large user customer | $2.5388/kW * |
* per kW or kV·A of billed backup demand
Restricted feeders
The restricted feeders listed apply regardless of the program and regardless of the DER energy source type.
The following feeders have short circuit constraints, thus any size or fuel type of DER may not be hosted on these feeders. However, for DER proposals of 12kW or less, a Service Request Form can be submitted to learn if alternative interconnection options are available. Likewise, for DER proposals over 12kW, a Preliminary Consultation Information Request (PCIR) can be submitted for information on available capacity and alternative interconnection options.
Ellwood MTS:
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For feeders that are thermally constrained, Hydro Ottawa will work with the Proponent on acceptable solutions.
Note: Hydro Ottawa does not offer flexible hosting capacity arrangements at this time.
Have a question about the connection process?
Email us at [email protected] or call us directly at (613) 738-5499 ext 7312.