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Conditions of Service
Hydro Ottawa’s Conditions of Service is the contract between Hydro Ottawa and its customers that outlines how we do business together.
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Privacy Notice
HYDRO OTTAWA CUSTOMER PRIVACY NOTICE
This Customer Privacy Notice describes the principles Hydro Ottawa will use to protect the privacy of Personal Information of customers and other indi
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DER standards, agreement & other resources
Please find standards, sample agreement, resources, and Frequently Asked Questions related to Distributed Energy Resources listed below.
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CHEO to receive new patient monitors as a result of Hydro Ottawa E-Billing campaign
The Hydro Ottawa initiative encouraged customers to switch to E-Billing between September and December 2016, donating $5 for every customer who registered.
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The Dos and Don’ts of Public Charging
With electric vehicles (EVs) becoming a more popular option for drivers, we are also seeing more and more public charging stations, generally called an Electric Vehicle Supply Equipmen
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Staying safe during spring storm season
After living through three months of winter, it’s not surprising that we are ready to break out the flip-flops and do a happy dance when the mercury rises above the 10 degree Celsius m
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Hydro Ottawa warns of scams targeting its customers
OTTAWA – Phone scams continue to plague Hydro Ottawa business and residential customers who have reported receiving calls threatening disconnection unless an immediate payment is made.
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Are there any tools available to help me compare rate plans?
There are two different online tools available to help customers make a choice and compare TOU, tiered, and ULO rate plans.
Talkin' 'bout my generator
There’s a power outage in your neighbourhood. What do you do?
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