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Demystifying your hydro bill: A guide
Ever stare at your monthly hydro bill and wonder what all those lines mean? You're not alone. Understanding your electricity statement can feel a bit like deciphering a secret code.
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Hydro Ottawa warns of phone scams threatening disconnection
OTTAWA – Hydro Ottawa has received an increase in reports about suspicious callers posing to be utility representatives threatening to disconnect power.
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Electricity Charge
This is the cost of the electricity supplied to you during a billing period and is the only part of your bill that is subject to competition.
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165,000 customers restored as Hydro Ottawa crews, assisted by contractors and Alectra Utilities make significant progress
Hydro Ottawa’s efforts to restore power have been non-stop since a devastating storm surged through the Ottawa region late Friday.
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Hydro Ottawa offers assistance and protections to customers affected by COVID-19
OTTAWA – As the COVID-19 outbreak continues to evolve, and in recognition of the critical and essential services that Hydro Ottawa provides to the Nation’s Capital, we are taking active measures to
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PSA: Hydro Ottawa prepares for possible outages ahead of severe thunderstorms set to hit the National Capital Region today
OTTAWA – Hydro Ottawa teams are making preparations to respond to possible power outages after Environment and Climate Change Canada issued a Special Weather Statement for the Ottawa region today.&
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Power Quality
Indications of a power quality problem could be as subtle as lights dimming or momentary power outages.
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Pump up your sump pump and generator IQ
A good sump pump is a must for most homeowners, especially those in flood-prone neighbourhoods.
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