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Are there any tools available to help me compare rate plans?
There are two different online tools available to help customers make a choice and compare TOU, tiered, and ULO rate plans.
If I don’t like the rate plan that I chose, can I switch back?
Yes, following the prescribed process and timelines, you can change your rate plan at any time.
What are the options available for electricity supply?
You have two options for electricity supply.
Electrical Appliances
To help prevent electrical hazards from arising in your home, consider using these safety devices.
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Electrical Safety
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An electric perspective on 2020
To close off the year, we sat down with Bryce Conrad, President and CEO of Hydro Ottawa, for a frank discussion about what 2020 has taught him about Ottawa’s resiliency, the duty he fe
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In Canada, the future will be electric
The electric power grid has been called the world’s largest machine and the greatest engineering achievement of the 20th century.
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What are the thresholds under the tiered rate plan?
The threshold changes with the season to reflect changing usage patterns – for example, there are fewer hours of daylight in the winter and some customers use electric heating.
Hiring an Electrical Contractor
All electrical contractors must have a provincial electrical contractor licence to perform electrical work for clients.
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Retail Electricity Contracts
You have two options for electricity supply.
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