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Hydro Ottawa launches ‘Know Safety, No Accidents’ campaign to raise awareness about dangers of electricity
OTTAWA – Hydro Ottawa has launched its new “Know Safety, No Accidents” campaign to educate the public about staying safe around electricity, and when in proximity to the utility’s power lines and e
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I generate my own electricity. Why can’t I see how much I have generated on my online account?
Your online account (MyAccount) only shows how much electricity you have consumed. It currently does not show what has been generated.
I am an Ontario Electricity Support Program (OESP) recipient and I’m closing my account. Will my OESP credit balance be returned to me?
If you are receiving support through OESP, your final credit will be prorated depending on the number of days of service and any remaining credit will be returned to the
I am in the process of preparing my yearly tax return. How can I get copies of my electricity bills from last year?
Billing and usage data is available through your online account, free of charge, for up to two years’ worth of data.
What happens if I exceed the monthly threshold?
Tiered rates give you the flexibility to use electricity at any time of day at the same price, but that rate will go up if you exceed the threshold during the month.
What’s the difference between Time-of-Use and Ultra-Low Overnight (ULO)?
Similar to TOU rates, with ULO, the price depends on when you use electricity.
Tiered pricing
Residential and small business customers on the Regulated Price Plan (RPP) who are billed under the tiered pricing structure pay a set rate for the electricity they consume up to a kilowatt-hour (k
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Active Applications
Hydro Ottawa Limited's distribution rates and services are regulated by the Ontario Energy Board, an independent provincial government agency.
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Global Adjustment
The Global Adjustment (GA) is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market (spot market price) more accurately reflects the cost t
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A homeowner harnesses the power of the sun
With utilities warning of longer, more frequent power outages due to extreme weather events and advising residents to make
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