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What are the options available for electricity supply?
You have two options for electricity supply.
Received a ‘Do Not Proceed’ on your locate?
oAs part of Hydro Ottawa’s commitment to customer service and safety, it is our responsibility to review any proposed excavation activities taking place around our electrical infrastru
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If I don’t like the rate plan that I chose, can I switch back?
Yes, following the prescribed process and timelines, you can change your rate plan at any time.
Warm and Fuzzy Winter Energy Saving Tips
Once the holidays are over, winter can feel unbearably long, especially for those who don’t enjoy the cold.
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Programs and Incentives for Businesses
Save Energy For BusinessGet help making your business more energy efficient.
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COVID-19: Our focus hasn’t changed
With new winter electricity rates recently announced by the province, and a second wave of the pandemic underway in our city, it's important to understand what options and support are
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Downed Power Lines
Overhead power lines and equipment such as poles may be broken by storms, ice, equipment failure, or vehicle accidents.
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Crews at Work
Hydro Ottawa is committed to delivering the highest levels of customer service, safety and reliability.
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Don’t be shocked: People should stay clear of power lines
Sure, when power’s out, you want it back – and may even want to help – but it’s not worth risking a life.
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