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Rates & Conditions
Whether you’re a homeowner, a
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Claim for Damages
Hydro Ottawa recognizes that the electricity we deliver is an important service and we take our responsibility to provide safe, reliable service to our customers very seriously.
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Electricity Charge
This is the cost of the electricity supplied to you during a billing period and is the only part of your bill that is subject to competition.
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Energy Reporting and Benchmarking (EWRB)
Under a provincial regulation for Energy and Water Reporting and Benchmarking (EWRB), large building owners are required to report their energy and water consumption and greenhouse gas
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Low-Income Energy Assistance Program
If you’re behind on your electricity bills, you may qualify for emergency financial assistance.
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Earth Day: A local call to reduce our impact
No matter how big or small, we all can make an impact this Earth Day. On April 22, the world will join together and recommit to making changes for our planet.
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Privacy Notice
HYDRO OTTAWA CUSTOMER PRIVACY NOTICEThis Customer Privacy Notice describes the principles Hydro Ottawa will use to protect the privacy of Personal Information of customers and other indivi
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Alta Vista - Electrical Pole Replacements and Power Outage
On June 14, 2023, Hydro Ottawa will be in your neighborhood to perform planned work.
Summer tips to survive the Great White-hot North
For a country known as the Great White North, Canada sure has been surprising us with more mild winters and record-breaking summer heat waves.
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Six Freaky Facts About Electricity that Will Make Your Hair Stand Up
Lightning strikes, the roar of thunder, power outages, and static charges. All these things set the mood for a pretty spooky Halloween. What do all of these things have in common?
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