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Mer-Bleue - New Municipal Transformer Station
December 2024 - May 2027To ensure Ottawa’s eastern region has the p
Outage Alerts
Power outages are challenging but unavoidable. Now, you can get the latest updates via SMS/text or email to help you plan accordingly.
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Water Works: How hydropower keeps our lights on
Canada is a hydropower powerhouse! This renewable resource powers 60 per cent of our country’s electricity output.
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A beginner’s guide to reducing home emissions
What if you could make a real difference in combating climate change without even leaving your house?
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Charged up for summer: Your EV road trip guide
Embarking on a summer road trip in your electric vehicle (EV) is an exciting and rewarding experience.
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I’m moving to a new address and no longer need the services of Hydro Ottawa. How do I close my account?
If you are moving out and want to end your Hydro Ottawa service and close your account, you will need to fill out our online
Do I need to be a Hydro Ottawa customer to create a MyAccount profile?
No, you do not need to be a Hydro Ottawa customer to create a MyAccount profile. All you need is a valid email address to sign up.
I’d like my bill payment to be automatically deducted from my bank account. How can I make this happen?
You can register for Pre-Authorized Payment (PAP) online. You will first need to set up an online account.
Businesses
In an emergency, you will need some basic supplies. You may need to get by without power or tap water.