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I previously logged in to my online account with a username. Why do I have to login with my email address now?
We made this change because one of the most common complaints with our website was related to the login system.
Global Adjustment
The Global Adjustment (GA) is a monthly adjustment that ensures the commodity price paid for electricity on the wholesale market (spot market price) more accurately reflects the cost t
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Can a credit balance be refunded?
Credit balances may be refunded by cheque.
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Before using the Hydro Ottawa logo, please read the graphic guidelines to ensure appropriate usage.
Our moon shot: Hydro Ottawa to be net zero by 2030
Canada is putting as much pollution into the atmosphere as it did a generation ago; emitting
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Amp up your March Break: Science, safety and a solar DIY
March Break is almost here, and it’s time to spark some fun.
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Smart renovations: Upgrade, retrofit and save
Welcome to the season of smart renovations and sustainable savings.
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Hydro Poles: Where do they come from?
You’ve heard of Christmas tree farms, but is there such a thing as a hydro pole tree farm? It’s a question we hear often, from both kids and adults alike – so we asked our experts.
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Scam awareness: knowledge is power
During this unprecedented crisis, our customers don’t have to worry about their electricity being disconnected – despite what scammers may want you, or your elderly relatives and neighbours, to think. Here’s how to help seniors stay safe from scams during – and after – uncertain and stressful times such as the one we are in right now.
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