MyAccount. Redesigned for you.

Enhanced features now available.

Outage Centre Homepage Promo

Don’t be in the dark about power outages.

Visit our revamped Outage Centre for helpful tools and resources, like our new outage map and outage alerts.

List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.

We’re here to help

With our payment plan options and financial assistance programs, you can get the relief you need, and focus on what matters most.

Financial Assistance

Maximize savings for your business

We have energy-saving tips and information on incentives to help businesses save energy and reduce costs.

Learn more about Maximize savings for your business

Small Business

Be prepared for emergencies. Stay safe.

We have resources to help you prepare for emergencies before, during and after a storm.

Learn more about Be prepared for emergencies. Stay safe.

Emergency Preparedness
ULO Image

Power is personal.

Choose the plan that’s right for you. Learn more about your rate plan options.

Media & News

Hydro trucks on the side of the road
May 27, 2024
OTTAWA – Hydro Ottawa teams are making preparations to respond to possible power outages after…
May 21, 2024
Canada is a hydropower powerhouse! This renewable resource powers 60 per cent of our country’s…
Power line worker in a bucket truck
May 21, 2024
Spanning across our city is an extensive network of energy infrastructure, comprising over 3,000…
Open window
May 14, 2024
As spring blossoms into full swing and the promise of summer looms on the horizon, it's time to bid…

Our Annual Reports

Annual Report 2022 - EN

Annual Report 2022

Hydro Ottawa has released its 2022 Annual Report to its shareholder, the City of Ottawa, showcasing the company’s strong performance in a year of historic challenges.
Download Report about Annual Report 2022
Hydro Ottawa 2021-2025 Strategic Direction Cover - EN

Strategic Direction 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025
National Capital Region Top Employers 2024
Canada's Top Employers for Young People 2024
Canada's Best Diversity Employers 2019
2024 Canada's Greenest Employers
2019 Canadian HR Awards Winner
Sustainable Electricity Leader