Hydro Ottawa

Canada Post service disruption

We understand that some of our customers may be affected by the Canada Post service disruption where mail delivery could be delayed. Take steps now to ensure continued access to your Hydro Ottawa bill and account information online. Learn more.

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Electricity Rates

Online billing made easier

Access your PDF bill with just one click, no login needed.

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available to assist you in managing your energy bills and provide support when you need it.

Discover clean energy savings

Explore the various programs and incentives available to help you save on the innovative technologies powering a greener future.

Regulated Price Plan (RPP)

RPP electricity prices, winter hours and thresholds, and the Ontario Energy Rebate changes take effect Nov. 1, 2025.

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