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Manage Your Account Online

View your account balance, payment history, electricity usage and more.
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Financial Assistance

Need support to manage your electricity bill? We may be able to help.

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List of callouts

New Notifications

You may receive an email and/or a text/SMS message when a planned power interruption is scheduled for your address.

Simplify your life

Get timely tips and insights personalized for your account. Review electricity usage and cost information, and get actionable energy-saving tips.

Need help paying?

Financial assistance programs are available if you’re behind on your bill due to COVID-19 or other circumstances.
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The choice is yours

Take advantage of our new Rate Plan Comparison Tool for a personalized cost comparison, and choose the rate plan that best meets your energy needs

Découvrez le côté pratique de la voix

Posez à Alexa d’Amazon ou à l’Assistant Google Home des questions grâce à la fonctionnalité pour haut-parleurs intelligents d’Hydro Ottawa.

Pour en savoir plus about Découvrez le côté pratique de la voix

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Soyez prudent. Évitez les accidents

Les accidents et les blessures reliées à l’électricité peuvent se produire d’étonnantes façons. Prudence!

Pour en savoir plus about Soyez prudent. Évitez les accidents

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Media & News

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A young man browses on his phone while his vehicle charges
July 19, 2022
According to the U.S. Department of Energy, electric vehicles were invented nearly 200 years ago.…
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camping-by-a-lake
July 19, 2022
Most of us have spent the last few years connected to the grid. We’ve been working and learning…
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lineworker in bucket truck
July 13, 2022
The derecho that damaged our city’s electricity system in May was absolutely devastating to our…
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Solar panels
June 29, 2022
Storage, by definition, is the act of preserving something for future use. Charge now, use later.…

Stay Connected

A heat warning is in effect for Ottawa this weekend. Stay safe and beat the heat by finding a cooling center near you https://t.co/zemkArK3yY Go to tweet →

We trim more than 60,000 trees per year as part of a regular maintenance program. We do it to mitigate issues, because when branches come in contact with our wires it can cause fires, equipment malfunction and power outages. 🌳 Learn more: https://t.co/hOQKF5jm5e Go to tweet →

☀️ During the day: windows shut 🌙 In the early morning/late evening: windows open For those A/C users- don’t forget to check the filters on your unit - when clogged they can use up to 15% more energy. More tips to #ConserveEnergy this summer: https://t.co/GyRL1HCBax Go to tweet →

#DYK that our distribution network consists of: 👉 50,000 poles 👉 2,700 km of overhead wires 👉 3,000 km of underground cables 👉 91 substations 👉 4,700 transformers #Infographic https://t.co/dV1TqCmLtr Go to tweet →

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Our Annual Reports

Annual Report 2021 EN

Annual Report 2021

Hydro Ottawa has released its 2021 Annual Report to its shareholder, the City of Ottawa, showcasing the company’s leadership in ensuring a smart energy future for our nation's capital.
Download Report about Annual Report 2021
Hydro Ottawa 2021-2025 Strategic Direction Cover - EN

Strategic Direction 2021-2025

This 2021-2025 Strategic Direction provides an overview of Hydro Ottawa’s business strategy and financial projections for the next five years.
Download Report about Strategic Direction 2021-2025
National Capital Region’s Top Employers 2022
Top Employers for Young People 2021 EN
Sustainable Electricity Company designation
Canada's Best Diversity Employers 2019
2022 Canada's Greenest Employers
2019 Canadian HR Awards Winner